Privacy policy

🔐 Privacy Policy (GDPR-Compliant) — Simney

Last updated: March 1, 2026

Simney operates this store and website, including all related information, content, features, tools, products and services (the “Services”).

This store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, process and disclose your personal data when you visit our website, place an order, or otherwise interact with us.

This Privacy Policy applies exclusively to customers located within the European Union (EU).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

🏢 Data Controller

Business Name: Simney Handelsbolag
Registered in: Sweden
Address: Sergeantsgatan 2B, 961 76 Boden, Sweden
Email: simneyofficial@gmail.com

Simney Handelsbolag is the data controller responsible for your personal data under the EU General Data Protection Regulation (GDPR).

📊 Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Order details

  • Account login information (if applicable)

  • Communications with us

Payment information:

Payments are processed securely by third-party providers (e.g., Shopify Payments, Klarna, PayPal).
We do not store full credit card details.

Automatically collected information:

  • IP address

  • Device and browser type

  • Usage data

  • Cookies and tracking data

🧠 Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity – To process and deliver your order

  • Legal obligation – To comply with tax and accounting laws

  • Legitimate interest – Fraud prevention and service improvement

  • Consent – For marketing communications (if subscribed)

🎯 How We Use Your Personal Data

We use your data to:

  • Process and deliver orders

  • Arrange shipping and returns

  • Provide customer support

  • Send order confirmations and updates

  • Prevent fraud and misuse

  • Improve our website and services

  • Send marketing communications (only if you have opted in)

🤝 Data Sharing

We only share personal data where necessary with:

  • Shopify (hosting and platform provider)

  • Payment service providers

  • Shipping carriers

  • Suppliers fulfilling your order (located within or outside the EU)

  • IT and cloud service providers

  • Legal authorities when required by law

We do not sell your personal data.

🛍 Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal data to provide and improve the Services.

Information you submit may be transferred to Shopify and its service providers, including outside the EU.

Shopify may process certain data as a data processor or, in some cases, as an independent data controller for specific services.

You can read Shopify’s Privacy Policy at:
https://privacy.shopify.com

🌍 International Transfers

Some of our suppliers and service providers may be located outside the European Union.

When personal data is transferred outside the EU, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the European Commission

🔒 Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or alteration.

However, no system can guarantee absolute security.

⏳ Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment

  • Customer support

  • Legal and tax obligations

Accounting records may be stored for up to 7 years in accordance with Swedish law.

🇪🇺 Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent at any time

To exercise your rights, contact:

📧 simneyofficial@gmail.com

You also have the right to lodge a complaint with your local data protection authority within the EU.

👶 Children’s Data

Our Services are not directed at individuals under 18 years of age.
We do not knowingly collect personal data from children.

🍪 Cookies

Our website uses cookies to:

  • Enable essential website functionality

  • Analyze traffic

  • Improve user experience

You can manage cookies in your browser settings.
For more details, please see our Cookie Policy.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

The updated version will be posted on our website with a revised “Last updated” date.