Shipping Policy
At Simney, we strive to ensure your shopping experience is seamless from start to finish. Below, you'll find everything you need to know about our shipping process.
Processing Time
- Orders are typically processed and shipped within 1–3 business days after payment confirmation.
- Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Options and Delivery Times
We offer the following shipping options:
-
Standard Shipping
- Estimated delivery: 5–10 business days.
- Cost: [Insert cost or mention free shipping threshold, e.g., "Free for orders over $50"].
-
Express Shipping
- Estimated delivery: 2–5 business days.
- Cost: [Insert cost].
-
International Shipping
- Estimated delivery: 7–21 business days (varies by location).
- Cost: [Insert cost or note any customs fees or taxes].
Tracking Your Order
- Once your order has shipped, you’ll receive an email with a tracking number and a link to monitor your package’s progress.
- Please allow 24–48 hours for tracking information to update after dispatch.
Shipping Regions
We currently ship to [list of countries/regions you serve]. If your country is not listed during checkout, please contact our support team at [insert email] for assistance.
Customs and Duties
For international orders, customers are responsible for any applicable customs fees, duties, or taxes. These charges are determined by the destination country and are not included in our prices.
Shipping Issues
If your order is delayed, lost, or arrives damaged:
- Contact us at [insert email or phone number] with your order details.
- We’ll work to resolve the issue as quickly as possible.
Thank you for shopping with Simney! If you have further questions about our shipping policy, feel free to reach out to our customer support team.
Would you like to include specific shipping providers or additional details like returns for undeliverable packages?